Fill in the form below. Please have the following on hand before you submit:

• Item / Serial Number — found on the fixture's label or housing
• Warranty status — whether the unit is still under warranty
• A clear description of the issue — what's happening, when it started, and any error codes or symptoms you've noticed

Once submitted and dropped off at our Service Centre, our team will review the details and reach out with next steps, including any inspection, quotation, or drop-off/collection arrangements.

For Information, You can also reach us directly at +65 6294 2946 during our opening hours (Mon–Fri, 11am–6pm, by appointment).